Corporate Social Capital and Firm Performance
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Academic paper on empirical research conducted on the Global IT Services sector, linking corporate social capital and firm performance. |
Governance and Corporate Social Capital
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Working Paper on incorporating Corporate Social Capital into Governance Regimes |
Media Ownership - Macquarie update
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This is an addendum to the Media Ownership publication. It looks specifically at the impact of Macquarie Media's takeover of Southern Cross Broadcasting in July 2007. |
Multi-sourcing in the networked marketplace
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The clear trend in the current networked IT marketplace is towards multi-sourcing, but it presents significant challenges. This article outlines those challenges and introduces a tool that could help potential outsourcers understand the complexity and dynamics of the marketplace, and inform their choice of suppliers. |
Relationships The New IT Compentency
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Traditionally, the competency of an IT worker has been measured in technical terms. The ability to understand and deploy complex technology was seen as the critical skill required. However, the environment is changing, and it is now clear that relationships between IT staff and their business clients have become a critical success factor. |
VNA and ITIL
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This paper was published in the August edition of the Australian itSMF (ITIL user group) bulletin to describe Value Nework Analysis and its postion in the ITIL best practice framework. |