Recent Publications

Corporate Social Capital and Firm Performance
Academic paper on empirical research conducted on the Global IT Services sector, linking corporate social capital and firm performance.
Governance and Corporate Social Capital
Working Paper on incorporating Corporate Social Capital into Governance Regimes
Media Ownership - Macquarie update

This is an addendum to the Media Ownership publication. It looks specifically at the impact of Macquarie Media's takeover of Southern Cross Broadcasting in July 2007.

Multi-sourcing in the networked marketplace

The clear trend in the current networked IT marketplace is towards multi-sourcing, but it presents significant challenges. This article outlines those challenges and introduces a tool that could help potential outsourcers understand the complexity and dynamics of the marketplace, and inform their choice of suppliers.

Relationships The New IT Compentency

Traditionally, the competency of an IT worker has been measured in technical terms. The ability to understand and deploy complex technology was seen as the critical skill required. However, the environment is changing, and  it is now clear that relationships between IT staff and their business clients have become a critical success factor.

VNA and ITIL
This paper was published in the August edition of the Australian itSMF (ITIL user group) bulletin to describe Value Nework Analysis and its postion in the ITIL best practice framework.