Organisational Network Analysis - Online Practitioner Course

Delivered by Optimice / ONA Surveys in collaboration with Patti Anklam and Marc Smith.

Optimising and managing your business relationships can both be pervasive and directly impact your bottom line. The ability of your staff to build effective and productive interactions both inside and outside your organization is a key challenge. While mature methods and tools have been available for analysing production processes, the same cannot be said for businesses that rely on people interactions.

Course Overview

This virtual training program provides an optimal blend of learning methods combining self-paced e-learning and instructor-led virtual modules, which will introduce participants to the power of Organisational Network Analysis. In this highly interactive course participants will learn to build the practical skill base required to conduct Organisational Network Analysis.

Case studies are presented describing how ONA benefits have been achieved at the individual, intra- and inter-enterprise level. “Hand-on” sessions are included to enable participants to experience firsthand, the power of analysing relationship networks across an organisation. The course also covers how to collect and analyse social media data from Twitter and Facebook to map out the network that surrounds your organisation.

This is a comprehensive blended learning course that includes 10 hours of training over 5 weeks covering:

• Self-paced e-learning (4 hours)
  • Introduction to Social/Organisational Network Analysis
  • Network patterns and metrics
  • Software tools for network analysis
  • Managing an ONA Project
    
    
• Module 1: Scoping your ONA Project (2 hour virtual session hosted by Patti Anklam)
  • Determining which business problem to solve with ONA
  • Review of case-studies
  • Determining your questions
    
    
• Module 2: Setting up your ONA survey (2 hour virtual session hosted by Cai Kjaer / Laurence Lock Lee)
  • Setting up your survey
  • Working with mailing lists and other lists
  • Creating relationship sets and network questions
  • Previewing and launching the survey
  • Tracking progress and downloading responses
    
    
• Module 3: Visualise networks with NodeXL (2 hour virtual session hosted by Marc Smith)
  • Getting started with NodeXL
  • Calculating and visualizing network metrics
  • Preparing data and filtering
  • Importing data from Social Media tools
  • Clustering and grouping

During these modules there will be a significant amount of discussion and hands-on time with the tools needed to conduct ONA projects.

In addition to this each participant will get:

• Reading Material: 1 copy of “Analysing Social Media Networks with NodeXL” by D Hansen, B Shneiderman and M Smith (2010). The list price for this book is US$44.95
  
  
• ONA Surveys: 1 year full individual subscription to ONA Surveys (www.onasurveys.com). ONA Surveys is a world leading survey tool for collecting relationship data. The 1 year professional subscription normally costs US$749.
  
  
• On-line Collaboration: Permanent access to an online discussion group where participants can share experiences and ask questions to the instructors in between modules.
  
  
• Toll free phone number: Free phone number to participate in virtual training modules.

Prerequities and Requirements