Do you struggle to gain end-user acceptance of your enterprise systems implementations?
One of the greatest flaws with current systems implementation methodologies is that the people needing to interact with the system are narrowly cast as “information processors” only. In todays work environment this is now rarely the case. Often end-users now have the discretion to use a system of not. If systems are too difficult or comlex to use, staff can become very inventive in working out ways to circumvent the system. Before you know it an expensive enterprise system is left dormant, while personal data bases and spreadsheets proliferate, leading to a wasted investment and a lack of control of the business.
Optimice's partners have had extensive experience in the IT industry and with enterprise software implementations. Our focus however has always been on what do these systems mean to the end-user and how systems can support effective decision making, rather than direct it. Our focus is on using analytical and facilitative methods to optimise business relationships and interactions.
Read our
Systems Implementations that work using Value Network Analysis for more information.